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FAQs

How does LicenseTrak work?

LicenseTrak® was built to help business of all types record and track licenses, contracts, training programs and other key business-related tasks. To start using LicenseTrak:
Call (480) 500-6236 option 2 or contact us to get the process started.

How do members of my company know to enter their information into LicenseTrak?

Each individual you add and invite to your LicenseTrak account will receive an invitation email. Once they confirm their email address, they can begin entering their personal licenses, certifications and other key To-Trak items. LicenseTrak will notify Individuals when actions are required and prompt them to update their information. The Company administrator assigned to your LicenseTrak account will also get these notifications, allowing them to follow up with Individuals as needed.

Can I check the status of different licenses?

Yes. LicenseTrak has a Dashboard that will show all To-Trak items coming due within the next 30 days or that have gone past their action date. LicenseTrak also has pre-built reports you can use to get lists of Location or Individual information.

Can I add Locations after I set-up my account?

Absolutely! Adding Locations is as easy as going to the Locations tab and clicking a button. You can add as many Locations as you need.

What if I have any issues with my account?

You can contact our customer support team by emailing support@sectyr.zendesk.com.